Last updated: July 2026
At Creatzi, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Responsible Entity: Zenen Technologies Pvt Ltd, a company incorporated under the Companies Act, 2013 of India, is responsible for your Personal Data as described in this policy.
This Privacy Policy applies to all information collected through creatzi.ai and all services, features, and tools offered on or through the Platform. This policy does NOT apply to information collected by third-party websites or services linked to or from the Platform. We encourage you to review the privacy policies of any third-party services you interact with.
Collected at signup: email address, password (stored in hashed form only), full name, and user type (student or professional).
Optional: avatar/profile image.
Content you voluntarily enter for your documents (this is not account data, it is content you create for your own use):
Prompts sent to AI features are processed transiently to generate responses. They are not permanently stored by the Company.
IP address, device type, browser type and version, pages visited, session duration, timestamps, and referral source.
Contact form submissions are processed via mailto and are NOT stored in our database.
Credit transactions and rate limit counters.
See our Cookie Policy for details.
We do not collect: phone numbers at signup, mailing or billing addresses, payment or credit card information (no payment system currently exists), usernames, Social Security numbers or government-issued IDs, or demographic information.
When you use AI-powered features:
We share data with third-party service providers in the following categories (no specific vendors are named):
We may disclose your data if required by law, regulation, legal process, or governmental request.
In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will provide at least 30 days' notice before any such transfer.
We may share data for purposes not described here only with your explicit consent.
We do not sell, rent, or trade your personal data.
Your data may be processed in countries other than India. When we transfer data internationally:
We implement industry-standard security measures to protect your personal information:
While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We use cookies and similar technologies to operate the Platform. Cookie categories include:
For full details on cookies we use and how to manage them, please see our Cookie Policy.
Under the Digital Personal Data Protection Act, 2023, you have the right to:
Under the General Data Protection Regulation, you have the right to:
California residents have the following rights under the California Consumer Privacy Act and the California Privacy Rights Act:
Categories of Personal Data Disclosed: In the preceding 12 months, we have collected the categories of information described in Section 3 above, disclosed to the service provider categories described in Section 7.
To access, export, delete your data, or withdraw consent, use the Data & Privacy section of your account dashboard, or email our Grievance Officer directly at privacy@creatzi.ai. Each request is verified against your account and actioned by a member of our team.
We will respond to verifiable requests within 15 business days (or as required by applicable law).
The Platform is not intended for individuals under 18 years of age. We do not knowingly collect Personal Data from children under 18. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete it promptly. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us at privacy@creatzi.ai.
In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, the designated Grievance Officer is:
Grievance Officer: Pranay, Founder, Zenen Technologies Pvt Ltd
Email: privacy@creatzi.ai
Responds within 15 business days as required under the DPDP Act, 2023.
We may update this Privacy Policy from time to time. For material changes, we will provide at least 30 days' notice via email or through the Platform. The "Last updated" date at the top of this page indicates when this policy was last revised. Your continued use of the Platform after such changes constitutes acceptance of the updated policy.